10x8 Hanging Fabric Backdrop

Common Questions?

What is dye sublimation printing?

Dye Sublimation Printing is a digital printing technology that uses high heat to transfer ink to our fabric, the sublimation process dyes the fabric permanently creating long lasting vivid prints that are washable. The ink won't peel or fade over time. With the proper care and handling of out dye sublimated fabric it will last for years to come.

Can my hanging fabric be double sided?

Unfortunately, with the nature of the fabric and dye sublimation printing we are not able to make hanging fabric banners double sided. We recommend ordering 2 hanging backdrops with grommets on all sides, then placing them back to back, using the grommets and zip ties to hold them together.

Can I make my backdrop a custom size?

Yes, we do all the printing and finishing in house here at our Manchester, CT location and we have full control over the sizing of the hanging fabric backdrops. Our fabric rolls max at out 10ft wide enabling us to provide a wide arrange of custom sizing. Please contact our customer service team for a custom quote.

Do I need grommets and pole pockets?

It really depends on how you plan to use your hanging fabric backdrop. If you know you will always have a pipe to hang the fabric off of then you won't have a need for grommets. However, if you are not always positive you'll be able to use the pole pocket on a pole then it's a good idea to get pole pockets and grommets because it will give you both options for hanging and you'll be confident knowing that you can hang your backdrop any way. By using the grommets and not pole pockets won't effect the look of your backdrop, it will still hang the same.

If I get pole pockets and grommets, where do the grommets go?

We first sew in the pole pockets then add the grommets behind the pole pockets towards the top, this way if you choose to only use the grommets and not the pole pocket then it will still hang the same as if you used the pole pocket. The grommets on the sides will be placed on the hems and will be visible on the final backdrop.

Can I use this fabric backdrop outside?

Yes, the fabric is waterproof and the ink it permanently dyed into the fabric making it ok to use outdoors, although, fabric backdrops are not commonly used outdoors because it will retain the water and have a "wet fabric" look. If you need a backdrop for outdoors we recommend going with a Viny Banners.

My fabric has creases, what can I do?

We recommend using a steamer to remove creases and wrinkles that may happen from folding.

How many colors or details can I use in my artwork, will it cost extra?

You can use any number of colors or any amount of detail in your artwork without incurring any additional fees. We print our fabric with dye sublimation technology in full color and no matter how many colors or how detailed the artwork is, it won't affect the cost of the sign.

What color profile should I use in my artwork?

We accept CMYK, RGB, Mixed colors and Pantone colors. We use a 4-color process, and each color profile will be converted to meet the original coloring as closely as possible. 

When will I get a proof?

Typically, you'll receive a proof via email from our graphics department within 1-2 hours of placing the order, if the order is placed during regular business hours of 8:30am - 5pm EST, Monday - Friday, with the exception of holidays. If you place your order during off hours/days, you'll receive a proof 1-2 hours from the time we re-open.

I don't have a print ready file or software to set up artwork, how can I get artwork set up?

Unfortunately, we don't offer artwork set up in house. Good websites to find graphic designers are fiverr.com or 99designs.com. If you are not able to find a designer please contact us and we can refer you to freelance designers we work with often.

I realized I sent the wrong file when I received the proof, what do I do?

No worries, this is why we send proofs! If you realized something is wrong in your artwork or sent the wrong file, simply respond to the graphics proof email, and let them know if you are sending a new file or have changes to your design online artwork. Our graphics team will always send you updated proofs, and nothing goes to print without your approval. 

I approved of the proof then realized it was wrong, what do I do?

We work fast over here, once the proof is approved it moves to production quickly. If you realize the proof was wrong after approving contact us as soon as possible. We can try to holt production if your order has not started to print yet. Once it starts printing it will be hard to pull it back at that point so the sooner you can let us know the better chances, we have to stop it.