Common Questions
What kind of paper are the lightweight postcards printed on?
Our postcards are printed on a 10pt cardstock paper.
Can I have different designs on each postcard?
No, the total qty you select will be printed with 1 design. If you have more than one design you'll have to add a min. qty of 100 per design to your cart separately.
Can you rush production for the postcards?
Unfortunately, due to the printing process we are not able to rush production on the postcards. If you are on a tight deadline please contact us before placing the order so we can check if you'll get them on time.
Can I fold these cards?
The postcards come flat, none-folded, however, you can fold them but keep in mind that they are printed on cardstock which is a thick paper material and you will have to score the card in order to get a clean fold.
How many colors or details can I use in my artwork, will it cost extra?
You can use any number of colors or any amount of detail in your artwork without incurring any additional fees. We print our flyers with digital technology in full color and no matter how many colors or how detailed the artwork is, it won't affect the cost of the flyers.
What color profile should I use in my artwork?
Due to our printing process we require CMYK color profiles for flyers. If you submit artwork in any other color profile it will be converted to CMYK and may cause unexpected color results so it's best to set up the artwork in CMYK to keep the final print as accurate as possible.
When will I get a proof?
Typically, you'll receive a proof via email from our graphics department within 1-2 hours of placing the order, if the order is placed during regular business hours of 8:30am - 5pm EST, Monday - Friday, with the exception of holidays. If you place your order during off hours/days, you'll receive a proof 1-2 hours from the time we re-open.
I don't have a print ready file or software to set up artwork, how can I get artwork set up?
Unfortunately, we don't offer artwork set up in house. Good websites to find graphic designers are fiverr.com or 99designs.com. If you are not able to find a designer please contact us and we can refer you to freelance designers we work with often.
I realized I sent the wrong file when I received the proof, what do I do?
No worries, this is why we send proofs! If you realized something is wrong in your artwork or sent the wrong file, simply respond to the graphics proof email, and let them know if you are sending a new file or have changes to your design online artwork. Our graphics team will always send you updated proofs, and nothing goes to print without your approval.
I approved of the proof then realized it was wrong, what do I do?
We work fast over here, once the proof is approved it moves to production quickly. If you realize the proof was wrong after approving contact us as soon as possible. We can try to holt production if your order has not started to print yet. Once it starts printing it will be hard to pull it back at that point so the sooner you can let us know the better chances, we have to stop it.
